Renovation shouldn’t feel like a gamble. We sit down with Charlotte general contractor Eric Fiel of Beyond Home Services to unpack how a true design-build model calms the chaos of remodeling, from the first consult to the final walkthrough. With 30 years of residential experience and a studio partnership with his wife Sarah’s interior design firm, Home Theory, Eric explains how integrated planning, tight scopes, and frequent communication deliver beautiful spaces without the headaches.

We dive into the biggest myths about hiring a contractor and the exact steps to verify a North Carolina licensed general contractor through the state board. Eric shares how his team uses documented processes and CRM tools to keep clients informed on selections, change orders, and timelines. We also cover real numbers: typical project minimums around $60,000 to $65,000, what goes into a high-end bathroom or kitchen, and why aligning design choices early prevents budget creep. The conversation maps out service areas across the Charlotte metro—from South Charlotte, Ballantyne, and Matthews to Waxhaw, Marvin, Mooresville, and Sherrills Ford—and why staying in North Carolina helps maintain quality control.

What sets this story apart is resilience. After a devastating house fire in 2022 destroyed their home, office, and vehicles, Eric and Sarah finished active projects on time and rebuilt stronger systems—an experience that deepened their empathy for clients living through change. That perspective, along with recent honors including multiple Charlotte Area Remodeler of the Year awards and a 2025 NARI Southeast Regional win, reveals a team built on integrity, craftsmanship, and calm under pressure.

Thinking about a remodel or addition and want less stress and more clarity? Subscribe, share this conversation with a neighbor, and leave a quick review so others can find it. Ready to start your project? Visit beyondhomeservices.com and hit Contact, or call 980-866-5175.

Beyond Home Services
Eric Fiel
Kannapolis, NC
(980) 866-5175
beyondhomeservices.com
[email protected]
NC General Contractor License: 87435